A lot of brides assume their sales person will be running their wedding & in most cases this isn't true. Most venues have a "Banquet Sales" person, and then a "Maitre D'" or "Banquet Manager". The sales person is in charge of booking your wedding, and helping you through the planning process until the week of your big day. At that point that Maitre D or Banquet Manager will meet with you when you drop off your wedding decor, help you through the rehearsal, and especially be there for your wedding day.
If you have the option to meet the Maitre D early on you can ask them more detailed questions about the operations of your wedding. Find out how your venue runs early on so you can plan ahead!
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